For your convenience, our most common customer questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.   Q: How do I place my order? A: You can place an order by phone, fax, or email customerservice@shirleyks.com Q: What information is needed to place my order? A: Company Name, Company Address, Contact Name, Phone, E-Mail, PO Number, Shipping Address, Shipping Method, Part #, Color, Quantity Q: Are the dimensions given in your catalog inside or outside dimensions? A: Dimensions given in our catalog are measured from the outside/lip to lip. Q: What is the password for the wholesale pricing log in? A: Please contact us for the password to our wholesale pricing. Q: How is your panel system installed? A: Click here to view installation video Q: What are my shipping options? A: Shipping can be arranged on our shipping account as prepaid and add or you may provide your own shipping account number and instructions. Q: Do you accept credit cards? A:  Yes we accept Discover, MasterCard, American Express, Visa. Q: Do you require minimum buys? A: Stock items do not require minimum buys, click here for stock items. Non-stock items do require a minimum buy and are quoted upon request. Please contact us for more information regarding non-stock items. Q: What are your stock colors? A: Shirley K's Stock Colors                 Q: Can I order a custom color? A: No problem, just send us a sample of your color choice and we can match it for large volume orders. Q: I do not see the style or size I am looking for. A: Contact us for further assistance, we do offer a variety of other options.